All sales are final
Every item is printed after you place your order, just for you. Because of that, we do not accept returns or exchanges. This includes ordering the wrong size or changing your mind, so please check the size chart on the product page before you order.
Rare exceptions
In rare situations we may make an exception, for example if an item arrives damaged or misprinted. Exceptions are evaluated case by case, at our discretion. To ask for one, email [email protected] within 30 days of delivery with your order number, a description of the problem and a clear photo. If we approve it, we’ll tell you whether we’ll send a replacement or issue a refund, and whether the item needs to come back.
Lost packages
If your tracking shows no movement for an unusually long time, or says delivered but nothing arrived, email us within 30 days of the expected delivery date and we’ll look into it with the carrier. Please double-check your shipping address at checkout. We can’t replace orders sent to an address entered incorrectly.
Production and shipping times
Production usually takes 2 to 7 business days. Delivery time after that depends on your location and the shipping method you choose at checkout. You’ll get a tracking link by email when your order ships.
Cancellations
Orders go into production quickly. If you need to cancel, email us as soon as possible. We can cancel only if printing hasn’t started.
Approved refunds
If we approve a refund, it goes back to your original payment method. Your bank may take 5 to 10 business days to show it.